Every growing business hits the same fork: keep stitching together SaaS tools, or build software that fits exactly. Neither is always right. Here's how to decide.
When off-the-shelf wins
- Your process is standard (e.g., basic accounting, email).
- You need it running this week.
- Budget is tight and requirements are still unclear.
When custom software wins
- Your workflow is your competitive advantage.
- You're paying for five tools that don't talk to each other.
- Per-user SaaS pricing is exploding as you grow.
- You need local integrations — eSewa, Khalti, Fonepay, local SMS, Nepali date (BS) support.
The smart middle path
Use a flexible platform like Prizma360 for the standard 80%, and build custom modules and integrations for the 20% that makes you unique.
A quick decision framework
| Factor | Buy | Build |
|---|---|---|
| Time to launch | Days | Weeks–months |
| Fit to process | Generic | Exact |
| Long-term cost | Grows per user | Predictable |
| Ownership | Vendor | You |
